Cedar Cove Candle Company · Legal

Terms & Conditions

These terms govern access to the Cedar Cove Candle Company website and the purchase, use, and representation of the objects offered through it.

01 · Agreement

Agreement to these terms

By entering this website, creating an account, submitting an inquiry, or placing an order, you agree to these Terms and Conditions and to the policies incorporated here by reference.

Read before using this site

If you do not agree to these terms, do not use the website or submit an order. These terms contain limitations of liability and other provisions that affect legal rights. Nothing in these terms limits a right or remedy that cannot lawfully be limited.

02 · The parties

The studio and the visitor

This website is operated by Cedar Cove Candle Company LLC, a Michigan limited liability company doing business as Cedar Cove Candle Company. In these terms, “Cedar Cove,” “we,” “us,” and “our” refer to Cedar Cove Candle Company LLC. “You” and “your” refer to the person accessing the website, creating an account, communicating with us, or purchasing a product.

The website includes cedarcovecandlecompany.net and the pages, store functions, forms, accounts, content, and services made available through it.

03 · Eligibility

Capacity and territory

You may use the store and place an order only if you can form a binding contract under applicable law. If you are under the age of legal majority where you live, you may use the website only with the involvement and permission of a parent or legal guardian.

Cedar Cove currently sells and ships consumer orders within the United States. We may restrict service, refuse an order, or limit quantities when reasonably necessary to comply with law, protect the business or its clients, address suspected fraud or misuse, or manage product availability.

04 · Website use

Access with restraint

We grant you a limited, revocable, nonexclusive, nontransferable right to access and use this website for lawful personal or authorized professional purposes. No ownership interest is transferred.

You agree not to:

use the website or its content for unlawful, fraudulent, deceptive, abusive, or harmful activity;
interfere with security, availability, performance, accounts, checkout, forms, or other website operations;
introduce malicious code, scrape or harvest data at unreasonable volume, bypass access controls, or attempt unauthorized access;
impersonate another person or misrepresent your identity, authority, affiliation, eligibility, or purchasing purpose;
copy, reproduce, republish, sell, license, train a model on, or commercially exploit protected content except with our written permission or as allowed by law;
use Cedar Cove names, marks, imagery, designs, copy, or trade dress in a way likely to cause confusion, imply endorsement, or diminish the brand; or
place orders for unauthorized resale, diversion, export, or other commercial distribution outside an approved written trade relationship.

Automated access by legitimate search engines is permitted when it observes our technical instructions and does not impair the website.

05 · Accounts

Accuracy and custody

If you create an account, you must provide current and accurate information and keep your credentials confidential. You are responsible for activity conducted through your account to the extent permitted by law. Notify us promptly if you believe an account or credential has been used without authorization.

We may suspend or close an account that violates these terms, threatens the website or another person, appears fraudulent, or remains subject to a legal or security concern. Closing an account does not eliminate obligations arising before closure.

06 · Objects and descriptions

Material variation

We make reasonable efforts to describe and photograph products accurately. Displays, lighting, browser settings, device calibration, photography, and production variation can affect the appearance of color, texture, finish, scale, wax, glass, labels, packaging, and other details.

Cedar Cove products are made or finished in controlled small batches. Minor variation may occur among hand-poured wax, fragrance expression, vessel finish, label placement, decorative elements, and other material details. Such variation is not necessarily a defect.

Fragrance perception is subjective and affected by space, airflow, temperature, materials, individual sensitivity, and prior exposure. Descriptions of atmosphere, notes, mood, intensity, or spatial effect are interpretive descriptions, not guarantees that every person or room will experience a fragrance identically.

Dimensions, weights, burn information, materials, availability, and other specifications should be read as stated on the applicable product page and product label. If a specification matters to a particular project, contact us before ordering.

07 · Orders

Offer and acceptance

Submitting an order is an offer to purchase. An automated confirmation acknowledges receipt; it does not necessarily constitute final acceptance. We may accept, reject, limit, or cancel an order before fulfillment for reasons including product availability, suspected error, suspected fraud, payment failure, quantity limitations, pricing error, legal restriction, or an inability to complete the order as presented.

If we cancel an order after payment has been authorized or collected, we will void the authorization or issue a refund to the original payment method as appropriate. Processing time imposed by a financial institution is outside our control.

You are responsible for reviewing product selection, quantity, personalization, delivery information, and contact information before submitting an order. Contact us promptly if an order contains an error. We cannot guarantee that an accepted order can be changed or cancelled after production or fulfillment begins.

08 · Price and payment

The stated exchange

Prices are stated in U.S. dollars unless expressly indicated otherwise. Prices, products, and availability may change without notice, but a change will not alter a completed purchase except to correct an error as permitted by law.

Applicable taxes, shipping charges, discounts, and other charges are presented at checkout or in a written quotation when required. You authorize Cedar Cove and its payment providers to charge the payment method submitted for the total displayed or otherwise approved.

We may correct typographical, pricing, promotional, technical, or availability errors. If a correction materially affects an order, we may contact you for approval or cancel and refund the affected order.

09 · Fulfillment

Movement and delay

Fulfillment and delivery estimates are estimates, not guarantees. Production volume, weather, carrier conditions, address issues, supply interruption, emergencies, and events beyond reasonable control may affect timing.

You are responsible for providing a complete and accurate delivery address and for observing tracking and delivery notices. Questions involving loss, damage, delay, or an incorrect delivery should be reported promptly so that available carrier or order remedies can be evaluated.

Nothing in this section shifts a risk or responsibility in a manner prohibited by applicable law. Any shipping or delivery terms displayed at checkout for a particular order form part of these terms.

10 · Returns and damage

Resolution

Returns, damaged orders, defects, exclusions, condition requirements, deadlines, and available resolutions are governed by the Cedar Cove Return Policy, which is incorporated into these terms.

Do not use, light, alter, discard, or attempt to repair a product that arrived damaged or appears unsafe. Retain the product, packaging, shipping materials, and order information and follow the reporting instructions in the Return Policy and Product Safety & Candle Care page.

Custom, personalized, commissioned, made-to-order, final-sale, used, altered, or otherwise excluded products may not be eligible for return except when required by law or expressly agreed in writing.

11 · Product safety

Flame, ember, and attention

Candles, incense, and related products involve flame, heat, smoke, hot wax, hot surfaces, embers, ash, fragrance, and other conditions requiring attentive use. You must read and follow every warning, instruction, limitation, and intended-use statement supplied with the product.

The Cedar Cove Product Safety & Candle Care page provides additional guidance and is incorporated into these terms. It supplements but does not replace product-specific warnings. Product-specific directions control if they differ from general website guidance.

Do not use a product that is damaged, altered, used outside its intended purpose, or inconsistent with its label. You are responsible for determining whether fragrance, smoke, combustion products, materials, or intended use are appropriate for your environment and occupants.

12 · Trade and custom work

Professional terms

Trade access is subject to verification, continuing eligibility, and the Cedar Cove Trade Policy. Approval is discretionary and may be withdrawn when eligibility, account conduct, payment, representation, resale, or brand-integrity requirements are not maintained.

Custom labels, commissioned objects, hospitality programs, wholesale arrangements, quotations, purchase orders, invoices, production approvals, and other professional engagements may be governed by additional written terms. If those written terms conflict with these general website terms, the more specific written terms control for that transaction.

No trade approval grants ownership of Cedar Cove intellectual property or permission to modify, relabel, reproduce, advertise, distribute, or represent products except as expressly authorized in writing.

13 · Gift cards

Stored value

Gift cards and promotional credits are subject to the conditions presented at purchase or issuance and to applicable law. They may not be reproduced, altered, resold, transferred for value, or used for unlawful activity. Cash redemption, expiration, replacement, and treatment of lost or stolen codes are governed by the disclosed gift-card terms and applicable law.

We may refuse or cancel a gift card or promotional credit reasonably believed to be fraudulent, unlawfully obtained, altered, duplicated, or used in violation of these terms, subject to applicable law.

14 · Intellectual property

Authorship remains

The website and its content—including names, marks, logos, trade dress, product names, fragrance names, collection architecture, written language, poetry, photography, drawings, sculpture, labels, packaging, graphics, page design, code, audio, video, and other creative or technical material—are owned by or licensed to Cedar Cove and are protected by applicable intellectual-property laws.

You may view and retain limited copies of website material for personal reference or legitimate evaluation of a purchase or professional relationship. You may not reproduce, publish, distribute, modify, create derivative works from, sell, license, remove attribution from, or commercially exploit protected material without prior written permission, except as permitted by law.

No purchase transfers copyright, trademark rights, design rights, or other intellectual-property ownership in a product, label, image, fragrance name, written work, or commissioned concept unless a signed written agreement expressly states otherwise.

15 · Submissions

What you place here

If you submit a review, photograph, comment, testimonial, question, or other material for publication, you represent that you have the right to submit it and that it is accurate, lawful, and does not violate another person’s rights.

You grant Cedar Cove a nonexclusive, worldwide, royalty-free license to host, reproduce, format, display, and distribute that submitted material as reasonably necessary to operate, moderate, promote, and improve the website and Cedar Cove’s business. This license does not transfer your ownership and ends when the material is removed from our active systems, subject to legal, archival, backup, and previously authorized uses.

We may moderate, decline, or remove submissions that are unlawful, misleading, abusive, infringing, irrelevant, commercially solicitous, or inconsistent with these terms. Do not send confidential creative concepts or proprietary information unless we have first agreed in writing to receive them confidentially.

16 · Privacy

Information and consent

Our collection, use, disclosure, retention, and protection of personal information are governed by the Cedar Cove Privacy Policy. The Privacy Policy is incorporated into these terms.

By submitting information through the website, you represent that the information is accurate and that you are authorized to provide it. Marketing communications remain subject to the consent and unsubscribe controls described in the Privacy Policy and in the communication itself.

17 · Third parties

Services beyond the studio

The website may rely on or link to third-party services, including hosting, payment processing, analytics, advertising measurement, communications, social platforms, delivery providers, and other tools. Third-party services operate under their own terms and privacy practices.

A link or technical integration does not necessarily constitute endorsement. We are not responsible for third-party content, availability, security, representations, or conduct to the extent responsibility may lawfully be excluded. Your dealings with a third party are between you and that party.

18 · Availability

No promise of permanence

We may change, suspend, withdraw, correct, or discontinue any portion of the website, product assortment, feature, account function, content, or service. We do not guarantee uninterrupted, secure, or error-free availability.

Information may occasionally contain errors, omissions, or outdated material. We may correct or update information without prior notice. Historical or editorial content may be preserved for context and should not be treated as a current product offer unless expressly stated.

19 · Disclaimers

Limits of representation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CEDAR COVE DISCLAIMS WARRANTIES REGARDING WEBSITE AVAILABILITY, ACCURACY, SECURITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT EXCEPT TO THE EXTENT A WARRANTY IS EXPRESSLY PROVIDED OR CANNOT LAWFULLY BE DISCLAIMED.

Nothing on the website constitutes medical, fire-safety, legal, engineering, architectural, or other professional advice. Product-care content does not replace the product label, applicable law, building rules, venue requirements, or advice from a qualified professional.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the exclusions apply only to the extent permitted.

20 · Liability

Boundaries of responsibility

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CEDAR COVE AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL ARISING FROM OR RELATED TO THE WEBSITE, A PRODUCT, OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CEDAR COVE’S TOTAL LIABILITY FOR A CLAIM ARISING FROM A PRODUCT OR ORDER WILL NOT EXCEED THE AMOUNT YOU PAID TO CEDAR COVE FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM. FOR A CLAIM ARISING SOLELY FROM WEBSITE USE AND NOT A PURCHASE, TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS.

These limitations do not exclude liability for fraud, willful misconduct, personal injury caused by negligence where liability cannot be excluded, or any other liability that applicable law does not permit us to limit.

21 · Indemnification

Responsibility for misuse

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Cedar Cove and its owners, officers, employees, contractors, and agents from third-party claims, liabilities, damages, judgments, losses, and reasonable costs arising from your unlawful use of the website, your material breach of these terms, your infringement of another person’s rights, or content you submit.

This obligation does not require you to indemnify a party for that party’s own fraud, willful misconduct, or liability that cannot lawfully be shifted.

22 · Events beyond control

Interruption and force majeure

Cedar Cove is not responsible for delay or failure caused by events beyond reasonable control, including severe weather, fire, flood, epidemic, public emergency, labor disruption, carrier interruption, utility or internet failure, cyberattack, government action, material shortage, supplier failure, or other comparable event. Obligations will resume when reasonably possible.

23 · Suspension

When access ends

We may suspend or terminate access to the website, an account, or a service when reasonably necessary to enforce these terms, protect Cedar Cove or another person, comply with law, address security or fraud, or discontinue the relevant service.

Provisions that by their nature should survive termination—including payment obligations, intellectual-property protections, disclaimers, limitations of liability, indemnification, governing law, and dispute provisions—remain effective.

24 · Governing law

Michigan

These terms and disputes arising from them are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where federal law or a nonwaivable consumer law applies.

Unless applicable law requires otherwise, the state and federal courts located in Michigan will have exclusive jurisdiction over disputes arising from these terms or the website. You and Cedar Cove consent to personal jurisdiction in those courts.

These terms do not require private arbitration and do not waive a right to participate in a class action. Cedar Cove may adopt a different dispute-resolution agreement only through clear future terms and legally sufficient assent.

25 · General provisions

The complete instrument

These terms, together with the Privacy Policy, Return Policy, Product Safety & Candle Care guidance, Trade Policy when applicable, product-specific terms, checkout disclosures, and any signed or expressly accepted written agreement, constitute the agreement governing the relevant use or transaction.

If a specific written term conflicts with a general term, the specific term controls for the subject it addresses. If a court finds one provision unenforceable, that provision will be enforced to the maximum lawful extent and the remaining provisions will continue.

A failure to enforce a provision is not a waiver. You may not assign your rights or obligations under these terms without our written consent. Cedar Cove may assign these terms in connection with a reorganization, merger, acquisition, financing, asset transfer, or operation of the business, subject to applicable law.

Headings are provided for navigation and do not change legal meaning. Electronic communications and records may satisfy writing requirements to the extent permitted by law.

26 · Changes

Revision and notice

We may revise these terms to reflect changes in law, website functions, products, business practices, or risk. The revised terms will be posted on this page with an updated effective date.

Changes apply prospectively from their effective date unless law requires otherwise. If a change materially affects an existing account or continuing service, we will provide additional notice when required. Continued use after the effective date constitutes acceptance where permitted by law.

27 · Contact

Questions about these terms

Cedar Cove Candle Company LLC
Michigan, United States

Email: cedarcovecandlesco@gmail.com

Website: cedarcovecandlecompany.net

Effective September 22, 2026 · Last updated September 22, 2026