Candle Care & Safety

A guide to burning, extinguishing, and storing Cedar Cove candles and incense.

Read the product label before use. Follow the warnings and instructions supplied with your candle or incense.

Stay in the room. Keep every flame or ember in sight, away from children and pets. Extinguish it before leaving the room or going to sleep.

Candle guidance · Incense & support · Care FAQs

01 · THE FLAME

Candle care

Before lighting

Remove the lid and exterior packaging. Check the vessel for cracks, chips, or leaks. If you see damage, leave the candle unlit. Trim the cooled wick to the length on the product label and clear trimmings, matches, and debris from the wax.

Placement and burn time

Set the candle upright on a stable, level, heat-resistant surface. Leave at least 12 inches between the flame and anything that can catch fire, with clear space above. Choose a spot away from drafts, vents, fans, open windows, heat sources, and edges. Keep all flames and embers away from medical oxygen.

Follow the burn-time limit on the label. Leave the vessel where it is while the candle is lit or the wax is liquid. Keep the wax free of added oils, wax, botanicals, and other materials. Use a candle warmer only when the product instructions allow it.

When to put out the flame

Extinguish the candle if the flame grows unusually tall, repeatedly flickers, or produces persistent smoke or heavy soot. Stop use if the wick shifts toward the vessel wall, the vessel cracks or leaks, or the candle becomes unstable.

Use a candle snuffer or gently blow out the flame. Keep water away from the hot wax. Check that the wick has stopped glowing and let the wax and vessel cool fully before moving, trimming, covering, or relighting the candle.

Storage

Store the cooled candle upright in a cool, dry place away from direct sun, heat, children, and pets. Keep used vessels out of food and drink service.

02 · THE EMBER

Incense care

Placement and ventilation

Use a noncombustible holder made for the incense format, large enough to catch all ash and contain the ember. Put it on a stable, level, heat-resistant surface away from drafts and anything that can catch fire. Burn incense only where permitted.

Use incense in a ventilated room and avoid inhaling the smoke directly. If smoke or fragrance causes discomfort, extinguish it and move to fresh air. Seek medical help for severe or persistent symptoms.

Extinguishing and disposal

Extinguish the incense completely using a method suitable for its format. A smoldering ember stays hot after the flame goes out. Leave the holder undisturbed until it and the ash are fully cool, then dispose of the cooled remnants.

03 · CLIENT CARE

Damage or an unusual burn

If your candle or incense arrives damaged, or if the product behaves unusually during use, stop using it. Keep the product and packaging. Email Cedar Cove Client Care with your order number and photographs of the product, packaging, and issue. See the Return Policy for order assistance.

In the U.S., call 911 for a fire or immediate medical emergency. For suspected poisoning, call Poison Help at 1-800-222-1222.

04 · COMMON QUESTIONS

Candle care FAQs

How short should I trim a candle wick?

Trim the cooled wick to about ¼ inch before each lighting, unless your candle’s label gives a different length. Clear the trimmings from the wax before lighting.

How long can I burn a candle at one time?

As general guidance, limit each burn to four hours and wait at least two hours and until the wax and vessel are fully cool before relighting. Follow any shorter burn time or longer cooling time on your candle’s label.

When should I stop burning a container candle?

Stop burning a container candle when ½ inch of wax remains, or earlier if its label directs. Let the vessel cool completely before handling it.

Can I burn more than one candle at a time?

Keep lit candles at least 3 inches apart and at least 12 inches from anything that can catch fire. Keep each flame in sight.

What if my candle burns unevenly?

Extinguish it and allow it to cool. Check for drafts and trim the cooled wick as directed before relighting. Stop using the candle if the wick has shifted toward the vessel wall or if the vessel is damaged.

Safety references

U.S. Fire Administration candle fire safety

National Candle Association candle safety tips

CPSC guidance on candle safety and ASTM standards

CPSC lists industry standards including ASTM F2058 for candle fire safety labeling, F2417 for candle fire safety, and F2179 for specified glass candle containers. Follow the label and instructions supplied with your specific product.

Read how Cedar Cove evaluates a candle burn

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