Cedar Cove Candle Company

Privacy Policy

Effective September 21, 2026

Overview

Cedar Cove Candle Company LLC (“Cedar Cove,” “we,” or “us”) operates cedarcovecandlecompany.net. This policy explains how we collect, use, and disclose personal information through our website, orders, inquiries, and related communications.

Information we collect

When you order, create an account, submit a form, or contact us, we collect your name, email address, billing and shipping addresses, order details, and payment information. We may also collect your phone number and the details you choose to include in a message, trade inquiry, or review. Payment information can include payment method and transaction details; card details entered at checkout are handled through the payment services available on our site. The card information Cedar Cove can access depends on the payment method and whether a payment is entered manually.

Our site and service providers may collect device and browser details, IP address, pages visited, interactions, approximate location derived from IP address, cookie identifiers, and referral information. If you subscribe to communications, we collect your contact information and subscription choices.

How we use information

We use information to operate and secure the site; process orders, payment, shipping, and returns; answer messages and trade inquiries; administer accounts and reviews where available; send communications you request; meet legal obligations; and understand and improve site performance. We use Google Ads to advertise Cedar Cove and measure conversions, including purchases attributed to advertising, subject to applicable choices and law. We use Google Merchant Center to provide product and store information for Google shopping surfaces.

Cookies and similar technologies

Our website uses Wix and may use cookies or similar technologies for essential site functions, analytics, and Google Ads conversion measurement or advertising. Available choices can be made through the site's cookie banner or privacy settings, where offered. Essential technologies may be needed for checkout and site operation. Browser settings can also limit cookies, though some site functions may then be affected.

Our use of particular analytics and advertising services can change. The live consent controls and installed technologies should be reviewed together; this policy does not imply that declining a category blocks every independently installed third-party script.

When information is disclosed

We may disclose information to service providers involved in website hosting and commerce, payment processing, order delivery, communications, customer support, consent management, analytics, or advertising, including Google for enabled Google Ads and Merchant Center services, to the extent those services are needed. We may also disclose information when required by law, to protect rights or security, or in connection with a business transfer. Providers may handle information under their own privacy terms and our applicable agreements.

Your choices and requests

You may unsubscribe from marketing emails through the link in a message. To ask for access to, correction of, or deletion of information we hold, email cedarcovecandlesco@gmail.com. We will review requests under applicable law and may verify your identity or retain records required for transactions, legal obligations, dispute resolution, or security.

Cookie and advertising choices may also be available through the controls presented on the site. Please contact us if you need help finding them.

Retention and security

We keep information for as long as reasonably needed for the purposes described above, including order fulfillment, customer service, accounting, legal obligations, disputes, and security. The period depends on the type of record and applicable requirements. We use reasonable protective measures, although no internet service can guarantee absolute security.

Children

Our products and website are not directed to children. If you believe a child has provided us with personal information, contact us so we can review the matter.

Changes to this policy

We may revise this policy when our practices change. We will post the revised version here, update its effective date, and give additional notice where required.

Contact

Cedar Cove Candle Company LLC
cedarcovecandlesco@gmail.com